Terms & Conditions

Company Registration

Peak Expeditions Tanzania is a registered company in Tanzania (License No. 019883).

Definitions

For the purposes of these Booking Terms and Conditions:

  • The following terms are interchangeable: safari, tour, itinerary, and trip — all referring to the travel arrangements booked with us.

  • The terms client, guest, participant, member, passenger, and traveler all refer to you, the traveler.

Tour Prices

All trip prices are stated on the individual route or itinerary pages of our website. Inclusions vary by trip, and private trips may have different inclusions than public climbs. Please carefully review the itinerary for your trip or contact us directly for clarification.

Quoted prices are valid through 2025 and include (unless otherwise specified):

  • Accommodations as outlined in each itinerary, based on twin-bedded or double-bedded rooms (or tents where applicable). Alternative accommodations may be used depending on availability.

  • Meals as specified in the itinerary. On Kilimanjaro climbs, water may be collected on the mountain and filtered before use.

  • Transfers and Transport including arrival and departure transfers and all other agreed land transport.

  • Kilimanjaro and Mountain Treks: Services of professional, licensed English-speaking guides (other language guides available on request), skilled cooks, and sufficient porters for luggage, food, and water.

  • Entry and Other Fees: Entrance to national parks and game reserves, plus all applicable taxes and fees.

Excluded from Tour Prices:

  • Passport or visa fees, excess baggage charges, travel insurance, airfare, and airport departure taxes (unless explicitly stated).

  • Activities, game drives, or meals not listed in the itinerary.

  • Personal expenses: beverages (other than bottled water as noted), laundry, communication charges, and gratuities.

Reservations and Payments

Kilimanjaro Climbs

  • If booked 90+ days before departure: $100 USD per person secures your climb.

  • If booked between 30 and 90 days before departure: a 30% deposit is required.

  • If booked 30 days or less before departure: payment must be made in full at booking.

  • The balance (100%) must always be paid 30 days prior to the trip start date.

  • Failure to pay in full by the deadline may result in trip cancellation. If you require more time, please contact us before the 30-day deadline.

  • If booking a private climb and a member drops out, the remaining participants may be subject to a price adjustment.

Safaris

  • A 30% deposit is required at booking.

  • The remaining balance (100%) must be paid 30 days prior to safari departure.

  • If more time is required, please contact us before the 30-day deadline.

Day Trips

  • Day trips require 100% payment at booking.

  • If booked alongside a Kilimanjaro climb or safari, a 30% deposit secures the trip, with the balance due 30 days before departure.

General

  • Payment Methods: WeTravel or wire transfer (fees may apply).

  • Last-Minute Bookings: Will be accommodated when possible.

Cancellations

  • All bookings include a 48-hour cancellation policy: the $100 deposit per person is refundable if cancellation is made within 48 hours of booking.

  • For cancellations made after 48 hours, the following fees apply:

    • 91+ days before departure: the deposit is non-refundable.

    • 90–61 days before departure: 50% of the package price is non-refundable.

    • 60–46 days before departure: 65% of the package price is non-refundable.

    • 45 days or less before departure: 100% of the package price is non-refundable.

  • Bookings made less than 30 days before trip start are not eligible for the 48-hour refund policy.

  • Additional fees from hotels, airlines, or other service providers may apply. Trip cancellation insurance is strongly recommended.

Guest Representation and Consent

The person making the booking guarantees authority to act on behalf of all individuals included in the booking. Payment of the deposit or any partial payment constitutes acceptance of these Terms and Conditions by all participants.

Tour Alterations

Peak Expeditions Tanzania reserves the right to adjust itineraries due to changes in air schedules, transportation, security concerns, or other unforeseen circumstances.

Subcontracting

We reserve the right to subcontract services to third-party providers at our discretion.

Accommodations

Accommodations and sightseeing arrangements are subject to change due to unforeseen circumstances. All efforts will be made to adhere to the planned itinerary.

Baggage

Baggage and personal effects are carried at the owner’s risk throughout the tour. Weight restrictions may apply to internal flights; details will be provided in the itinerary.

Price Changes

Tour prices are subject to change in the event of increased costs related to park fees, lodging, government fees, taxes, airfare, or other circumstances beyond our control.

Claims and Refunds

Refunds are not issued for missed tour services or canceled tours in progress. Written claims, with supporting documentation, must be submitted within 45 days of tour termination.

Responsibilities of Peak Expeditions Tanzania

Peak Expeditions Tanzania and its affiliates are not responsible for the actions or omissions of third-party providers or events beyond their control, including but not limited to:

  • Acts of God, force majeure, war, civil unrest, or terrorist activities.

  • Strikes, labor disputes, or overbooking of accommodations.

  • Transportation delays or failures.

By making payment to Peak Expeditions Tanzania, you accept these terms and conditions.
For any questions, please contact us at info@peak-expeditions-tanzania.com.